An intuitive and creative problem solver, you will strive to delight our guests, be committed to proactive service recovery and be skilled in social awareness. To accomplish this goal you will have a variety of technical tools and property partners as your support.Īs a member of this team, you will be the first line of contact with a property’s very best guests exuding an exceptional motivation to serve while exhibiting a unique blend of gregariousness and graciousness. Your over arching purpose in this role will be to develop a lasting, growth-oriented relationship with each customer through a combination of in-person and on the phone sales activities. The Senior Executive Casino Host’s foremost role is to own all aspects of strategic relationships with a specific group of 300-500 VIP players for whom they direct account development, relationship building and service while on property.
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